- Assist Sales and Marketing with campaigns and events.
- Update database and spreadsheets.
- Manage the company’s social media accounts.
- Create SEO-friendly content for the company’s website and social media accounts.
- Report to the Digital Marketing Manager regarding all marketing activities.
- Track subscriber count and conduct surveys to gather consumer feedback.
- Communicate effectively with clients and affiliate partners.
- Ensure that the brand’s tone of voice is properly portrayed.
- Conduct research on latest market trends and keywords.
- Draft and edit marketing emails.
- Attend all marketing events and training sessions.
- Analyze online metrics.
- Act as the primary point of contact for customers.
- Answer phone and email inquiries.
- Resolve complaints and process orders in an efficient and timely manner.
- Develop in-depth product knowledge.
- Create, edit and upload product photos to the website and update the inventory daily.
- Take stock and track warehouse deliveries. Discontinue slow moving stock.
- Ensure all payments and refunds are accurately processed.
- Coordinate with the Marketing team to create seasonal displays and promotions for the latest product.
- Design algorithms and flowcharts.
- Write clean, efficient code based on specifications.
- Integrate third-party programs to resolve issues and enhance key functions.
- Troubleshoot, debug, and upgrade existing softwares.
- Gather user feedback.
- Recommend and execute improvements.
- Create a tech sheet for reference.
- Create engaging visual content.
- Prepare rough and final cuts.
- Work within the parameters outlined by the brand strategy.
- Add effects, graphics, closed captions, and music to improve content quality.
- Assist shoot on set or on location.
- Take feedback from stakeholders during production and post-production.
- Oversee all technical aspects of recording and editing.
- Keep an open and ongoing communication with crew and clients.
- Publish new content.
- Attend meetings with clients and the in-house team.
- Improve the layout of visual content online.
- Check content for accuracy.
- Collaborate with web designers, marketing executives, and photographers.
- Ensure content is up-to-date.
- Copyright original content.
- Track website traffic using analytics and study new web development trends.
- Answer any queries.
- Prepare statutory accounts.
- Ensure all payments and records are correct.
- Update spreadsheets, journals, sales and purchase ledgers.
- Process payments and keep records of all transactions.
- Manage the company’s credit.
- Create and send invoices.
- Process requests for the accountant’s authorization.
- Reconcile accounts.
- Maintain clear, transparent communication with clients and suppliers.
- Keep all documents up-to-date.
- Answer and direct phone calls.
- Schedule appointments.
- Plan meetings and take detailed notes.
- Write emails and letters.
- Help prepare monthly and/or annual reports.
- Keep a well-maintained filing system.
- Update office policies.
- Order supplies and renew subscriptions.
- Maintain contact lists.
- Book travel arrangements.
- Submit expenses and reconcile accounts.
- Act as the point of contact for clients.
- Coordinate with other administrative assistants to handle requests from senior staff.
- Create job postings; track success rate for each platform.
- Screen applications.
- Schedule and conduct initial interviews.
- Set up a designated area on the website for candidates awaiting decisions to follow updates.
- Help coordinate job fairs and networking events.
- Help fill out job requisitions.
- Schedules interviews with manager and supervisors.
- Reach out to prospective candidates.
- Check references and run background checks.