End Your Managerial Nightmares: What Assistant Managers Do

With too many tasks to focus on, it becomes difficult to run the operations. Find out what assistant managers do to end your managerial nightmares.

Running your own business is a lot of work. But, by delegating some of those responsibilities to someone else, you can give yourself some breathing room.

Remember, knowing when to ask for help is what separates good entrepreneurs from poor ones. If your business is thriving, you should bring in an assistant manager. Supervising, evaluating, reporting implementing—these tasks can’t wait a while—your business lives in a constantly changing environment; you need to be agile.

What assistant managers do, and how can they make impactful changes for your organization?

Let’s learn all of that in this blog post, including a staffing solution that won’t cost you a pretty penny.

What is an Assistant Manager?

An assistant manager is someone who is in charge of the daily business operations, next to the lead manager that is.

This role falls on the middle management ladder and will take on some supervisory duties that include ensuring new workers understand their job, evaluating performance and making recommendations. They will also be the first authority in the escalation process regarding products or services.

What Are the Duties of an Assistant Manager?

An assistant manager supports the manager; it’s that simple. They learn to be the “manager” whenever the “manager” is not around—without overstepping the manager’s authority.

This person is responsible for carrying out directions from the manager, which may include taking over the following tasks:

  • Supervise employees and make sure they’re providing excellent customer service at all times.
  • Track inventory and work with the accounting staff.
  • Meet and report regularly to the manager.
  • Make strategic plans.
  • Manage the budget.
  • Assist in managing the employee’s schedule.
  • Assist in training employees.
  • Assist in hiring new workers.
  • Assist in inventory management.
  • Coordinate activities or projects with the team.
  • Track work progress.
  • Guide and coach new workers.
  • Communicate with clients and understand their needs.
  • Make recommendations concerning skill development programs.
  • Handle customer questions and complaints.
  • Research new products and existing competitors to adjust product positioning.
  • Create and analyze reports.
  • Ensure employees adhere to company policies and regulations.

What Are the Skills of an Assistant Manager?

The success of delegation lies in finding the right person for the right job. It requires planning, hard work and a keen eye for the following specific skills that make an assistant manager click:

Communication Skills

Your assistant manager is the bridge between employees, higher management and customers. That being said, they must be excellent at both verbal and written communication to be able to convey information effectively.

Effective communication fosters a positive and collaborative work environment. It can lead to increased customer satisfaction, which then possibly increases sales.

Interpersonal Skills

Since an assistant manager has to interact with staff and clients, they need to have the competence to facilitate communication. This means being likable, positive, fair and calm, even under pressure. These interpersonal traits can make a huge difference in the success of a certain job.

Assistant managers who embody those traits are more effective in their roles and can build positive working relationships with their colleagues, and establish excellent customer service.

Leadership Skills

The job of an assistant manager is the one that constitutes a leadership role. Therefore, to be more successful in this position, they must have effective leadership skills.

Assistant managers should be able to guide people and take on the challenge of encouraging their subordinates to work towards a common company goal.

Problem-Solving Ability

Taking on a leadership role means making on-the-spot decisions. A good assistant manager is someone who can respond to situations quickly and make data-driven decisions that are beneficial to all parties involved.

What Does an Assistant Manager Do vs. a Manager?

Your growing business needs a strong management team. That’s the best way to maximize your company’s efficiency. Two of the main job titles in management that companies mostly employ are manager and assistant manager.

Let’s explore the difference between the two, and find out whether or not you should hire an assistant manager in the first place.

Who is a Manager?

A manager is a business professional who supervises a team on behalf of a business owner. They typically handle employee operations, like providing support in the onboarding process. They can also help with crafting business strategies to improve the organization's performance.

Since these professionals hold certain authority, they facilitate communication between the upper management and employees, making sure policies and regulations are understood by everyone and implemented.

Who is an Assistant Manager?

As mentioned, an assistant manager is the “Robin” to the manager’s “Batman.” This business professional works closely with the manager and helps with any managerial assignments delegated to them.

To put it simply, what assistant managers do is assist the manager and be present in their absence.

Manager vs. Assistant Manager

While these two management titles work hand in hand and have almost similar roles, they have different responsibilities.

Managers carry a heavier burden, like assigning tasks to the staff and overseeing daily operations. They make sure work is done correctly and in high quality by performing quality assurance on the tasks completed.

On the other hand, an assistant manager offers support to managers and team members who have concerns about their jobs. They keep track of the team’s productivity over the course of a project. In particular, this role is largely focused on ensuring work is completed before the manager evaluates it.

The Benefits of Hiring an Assistant Manager

Whether you’re a small or established business, hiring an assistant manager can bring a wealth of benefits to your company.

Having them at your disposal can bring order, respite and ultimately grow your brand.

Focus On What Really Matters

You have a lot of work on your plate, and whether you admit it or not, overseeing your daily operations is taking a toll on you. When your business is growing, you also need to grow out of many of these roles.

By opting for an assistant manager, you have more time on your hands to focus on the core operations and other high-growth areas of your company.

Effective Coordination

As a business owner, you’re probably made to believe that you’re required to wear too many hats. However, in your attempt to do everything, some of the important tasks that require your time don’t get the attention they deserve.

So instead of stretching your time thin and then burning out in the process, you can hire an assistant manager to polish the details of your repetitive daily responsibilities while you do what you do best.

More Time on Your Hands

While owning a company gives you certain professional freedom, that’s not always the case. Managing your business leaves you less time for other ventures.

In contrast, hiring an assistant manager saves you time—plenty of it. With more time on your hands, you can bring ground-breaking ideas to life and ultimately fetch greater profits.

Enjoy Work-Life Balance

If you choose to work with an assistant manager, you get to free up your time to do things you love to do outside of building your company. Vacations with family and pursuing new hobbies—you go ahead and make those dreams a reality. Enjoy the liberty of being your own boss!

Frequently Asked Questions:

What Does a Management Assistant Do?

A management assistant is a business professional who offers administrative support to managers and project teams. The duties of a management assistant include answering phone calls and emails, conducting research and brainstorming development strategies.

What Does an Assistant Manager Do?

What assistant managers do is be the link between upper management and the employees. They take on the responsibility of performing managerial tasks whenever the manager is absent, such as scheduling and evaluating employee performance.

What Makes a Good Assistant Manager?

A good assistant manager has all the makings of a competent assistant manager, such as leadership skills, communication skills, decision-making skills and interpersonal skills. They rise to stressful situations calmly and quickly.

What Your Business Needs Right Now!

As your business grows, so does the workload associated with running a company. Given all the gymnastic moves you have to showcase just so you can manage all these chores, it’s about time to unleash what assistant managers do best.

And as promised, you can go about this business move in the most cost-effective way—hire a remote assistant manager. Access talents from all around the world and hire the best person for the right job at a cheap price.

Boost your business growth right now and do it with us!